Frequently asked questions
If you have questions that may need answering about UK dedicated servers have a look here in our FAQ's.
If you have any more questions submit an FAQ here or call us 0800 4584545.
What is a dedicated server?
In the web hosting business, a dedicated server refers to the exclusive use of a computer that includes a web server, related software and connection to the Internet, housed in the Internet Service Provider’s (ISP’s) data centre. UKFast's servers are called GraphiteRack and guarantee optimum performance as you are not sharing the memory, processor, or bandwidth of your dedicated server with anyone else, the server or servers are devoted solely to your website.
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What is the difference between a dedicated server and a shared server?
A dedicated server involves you renting an entire server from a web host. Unlike shared server hosting, dedicated servers give you complete control of the operating system and hosting environment. There is never any need to consult with the hosting company when you want to install new software. You are in control and free to install whatever software you like.
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When would a dedicated server be necessary?
Dedicated servers are ideal for: high traffic sites, ecommerce, storing secure data, database applications and online gaming. A fully dedicated server can be used to host resource-intensive and highly active websites, host corporate email.
A dedicated server is suitable for various businesses that want their own server but do not have the resources and technical know how to carry out all the administrative tasks themselves. UKFast takes responsibility for monitoring and maintaining the server and operating system, to ensure optimum performance.
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What are the advantages of dedicated server hosting?
With a UKFast dedicated server you do not have to purchase or maintain your own equipment. Most importantly you will see improved website performance and you have no chance of your website being affected by another website on the same box, as in shared hosting.
With dedicated servers higher start up and maintenance costs are involved, but users benefit from greater uptime, increased security, scalability, greater server access, exclusive bandwidth and the ability to use custom applications.
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Why choose UKFast dedicated servers?
At UKFast we pride ourselves on the skill of our staff, our friendly and flexible approach to business and the security and stability of our network. Moreover, you are guaranteed 24x7 connectivity and the fastest, most sophisticated network in the UK. We offer secure hosting facilities - MANOC and Telehouse and 24x7 level 3 minimum customer support which results in an award winning hosting network. We also have "quality support" (ISPA) and "top-notch after sales service" (.net readers).
UKFast has two operating systems on which it runs its dedicated servers - Windows 2003 and Linux Fedora. These operating systems guarantee the performance, reliability and care that you need for your Internet business. We ensure your online business remains online every minute of everyday and should you need it, dedicated support is on hand. Moreover, we promise to answer your call within three rings.
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What will UKFast give me?
By increasing your security, performance and reliability, UKFast enables you to provide a quality Internet service, ensuring that your customer experience is second to none.
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Where are dedicated servers housed?
All servers with UKFast are housed in either Manchester at MANOC 1 and 2 or London at Telehouse. The data centres are designed to provide optimum-operating environments, including power resilience, controlled temperatures and humidity levels and state-of-the-art security systems to give you complete piece of mind.
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How do I contact UKFast directly with any questions?
To find out how UKFast can enhance your online business today simply call 0800 458 4545 and our Customer Care team will be happy to answer any questions, available between 8am - 8pm Monday- Friday. Alternatively you can request more information online.
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